Head over to our customer help centre where we’ll try to find you an answer. You can browse our frequently asked questions, send us a help request or give us a call directly
The OnePay card is issued by PSI-Pay Ltd pursuant to a license by Mastercard® International Incorporated. PSI-Pay Ltd is authorised and regulated by the Financial Conduct Authority of the United Kingdom under the Electronic Money Regulations 2011 (register reference 900011) for the issuing of electronic money.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Using the OnePay card and account is subject to our terms & conditions that can be viewed and downloaded at www.onepay.co.uk/terms.
The OnePay app is only supported by selected devices running on iOS 9.3 and above or Android 5.0 and above. OnePay does not charge you for using the OnePay app, however your mobile operator may charge you to access the app. Access and usage may be restricted by signal limitations.
Apple is a trademark of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android/Google Play is a trademark of Google Inc.