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We work with GLAA to keep our customers safe

We’ve joined forces with Gangmasters and Labor Abuse Authority (GLAA) to help prevent labour exploitation. Watch our GLAA media Release video to find out more.

OnePay, which has more than 100,000 customers across the UK, helps some of the country’s leading recruitment agencies, seasonal agricultural farms, and employers with large workforces, pay their workers every week.

We have been working closely with the GLAA after it was discovered some exploiters were using OnePay cards to control the finances of their exploited workers.

That led to OnePay training all its front-line staff on how to spot the signs of exploitation and slavery, through awareness days, workshops and working through real-life case studies.

Joseph Boyle, Head of Risk and Compliance at OnePay, said “We believe financial institutions like ourselves should play a proactive role in trying to prevent workers from being exploited, especially when our products and services are being abused as part of that exploitation.

Alongside this, OnePay has created a dedicated team to manage any concerns raised by its staff and help manage potential victims.

Joseph added, “We are committed to enhancing our internal controls in order to tackle exploitation and working with the authorities to share best practices.

Frank Hanson, Head of Prevention and Partnerships at the GLAA, said “We have developed a constructive working relationship with OnePay, especially within our enforcement arena. Investigations into labour exploitation often involve lengthy and complex financial inquiries. OnePay has recognised this and continues to engage with us proactively.” 

We’d like to see the financial services sector play a more proactive role across the board when it comes to helping tackle and prevent labour exploitation.

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