The following fees and limits will apply to the usage of the Card:
OnePay account fees
|
Pay as you go (PAYG) |
Active |
Active Plus |
|
| Monthly package (per calendar month) | £0.00 | £9.00 | £12.00 |
| Inclusive number of ATM withdrawals (per calendar month) | 0 | 5 | 20 |
| Card purchases (GBP currency) | Free |
| Up to £50 cashback (UK merchant specific only) | Free |
| Up to £50 cashback (International merchant specific only) |
Free
See separate cost(s) of related card purchase transaction below |
| OnePay account set-up | Free |
| ATM balance enquiry | Free |
| Online app/ portal management | Free |
| PIN reminder – automated telephone service | Free – calls are charged at your standard network rate, calls from mobiles may be higher. |
|
Transactions marked with * are only applicable once the inclusive number has been exceeded for Active and Active Plus |
|||
| ATM withdrawals (GBP currency) * | £1.25 | £1.25 | £1.25 |
| ATM withdrawals (non-GBP currency) * | £2.50 | £2.50 | £2.50 |
| OnePay account loads | £1.25 | Free | Free |
| Transfer to another OnePay card account (Primary customers may transfer to Select customers only) | Free | Free | Free |
| Card purchases (non-GBP currency) | £1.50 | £1.50 | £1.50 |
| Foreign currency conversion fee (currency conversion charge for non-GBP card transactions) | 2.79% | 2.79% | 2.79% |
|
Redemption fee (bank transfer to a UK bank)
Requested by you via the App or Online Portal (Select Customers only):
Requested by you via Customer Services: |
£1.25
£5.00 |
£1.25
£5.00 |
£1.25
£5.00 |
| Redemption fee (bank transfer to a non-UK bank) | £10.00 | £10.00 | £10.00 |
| Administration fee for raising a Chargeback | £10.00 | £10.00 | £10.00 |
| Quasi cash | £1.50 | £1.50 | £1.50 |
| Declined transaction | £0.50 | £0.50 | £0.50 |
| Lost/stolen/expired replacement card | £3.00 | £3.00 | £3.00 |
| Inactivity fee (no use for 60 days) | £3.00 per month | N/A | N/A |
OnePay account limits
|
Primary Customer (Agency introduced only) |
Select Customer (additional identification checks completed) |
|||||||
| OnePay card account maximum balance | £10,000 | £60,000 | ||||||
|
Maximum and Minimum Card Limits |
Per Transaction |
Per Day |
Per 28 Days |
Per Year |
Per Transaction |
Per Day |
Per 28 Days |
Per Year |
| Cash withdrawal via an ATM | £300 | £500 | £5,000 | £18,000 | £300 | £500 | £10,000 | N/A |
| Minimum cash withdrawal via an ATM | £5 | N/A | N/A | N/A | £5 | N/A | N/A | N/A |
| Card purchases | £1,500 | £2,500 | £18,000 | N/A | £4,000 | £7,000 | £20,000 | N/A |
| Number of card purchases | N/A | 20 | N/A | N/A | N/A | 50 | N/A | N/A |
| OnePay account loads | £3,500 | £3,500 | £3,500 | £18,000 | £20,000 | £20,000 | £20,000 | £60,000 |
| OnePay account loads from a non-corporate source (Select customers only) | N/A | N/A | N/A | N/A | £3,500 | N/A | N/A | N/A |
| Number of OnePay Account loads (which includes Select customers receiving transfers from other OnePay Account holders) | N/A | 3 | N/A | N/A | N/A | N/A | N/A | N/A |
| Transfers to other OnePay Accounts (Primary customers may transfer to Select customers only) | £250 | N/A | N/A | N/A | £250 | N/A | N/A | N/A |
|
Features |
Primary |
Select |
| Access to your account number & sort code | No | Yes |
